The maximum order allowed from the web is 20 kg.
Shipping areas
Chocolates Torras delivers to the following geographic areas:
Zone 1: Peninsular Spain and Portugal (except Azores Islands)
Zone 2: Balearic Islands
Zone 3: Canary Islands, Ceuta and Melilla
Zone 4M: Europe 1A (France, Greece, Italy)
Zone 4S: Switzerland
Zone 4: Europe 1 (Germany, Belgium, Luxembourg, Netherlands)
Zone 5: Europe 2 (Austria, Bulgaria, Denmark, Slovakia, Slovenia, Estonia, Gibraltar, Hungary, Ireland, Jersey, Latvia, Liechtenstein, Lithuania, Norway, Poland, Czech Republic, Romania, San Marino, Sweden, Switzerland)
Zone 5R: Finland, United Kingdom (UK)
Shipping costs
The shipping costs (including TVA) are as follows:
| WEIGHT |
ZONA 1
|
ZONA 2
|
ZONA 3
|
ZONA 4M
|
ZONA 4S
|
ZONA 4
|
ZONA 5
|
ZONA 5R
|
|
de 0 a 1 kg
|
7,00 €
|
12,00 €
|
26,00 €
|
9,00 €
|
29,50
|
12,00 €
|
16,00 €
|
23,75
|
|
de 1 a 2 kg
|
7,00 €
|
12,00 €
|
26,00 €
|
12,00 €
|
36,20
|
16,00 €
|
23,00 €
|
27,75
|
|
de 2 a 5 kg
|
9,00 €
|
13,00 €
|
43,00 €
|
22,00 €
|
53,60
|
26,00 €
|
32,00 €
|
37,75
|
|
de 5 a 8 kg
|
12,00 €
|
15,00 €
|
59,00 €
|
25,00 €
|
69,75
|
33,00 €
|
42,00 €
|
44,75
|
|
de 8 a 10 kg
|
12,00 €
|
15,00 €
|
59,00 €
|
26,00 €
|
75,30
|
36,00 €
|
46,00 €
|
47,75
|
|
de 10 a 15 kg
|
15,00 €
|
19,00 €
|
67,00 €
|
28,00 €
|
92,40
|
45,00 €
|
66,00 €
|
56,75
|
|
de 15 a 20 kg
|
18,00 €
|
22,00 €
|
73,00 €
|
29,00 €
|
102,60
|
47,00 €
|
71,00 €
|
58,75
|
Delivery deadlines:
All shipments to zone 1, 2 and 3, are to be carried out within 48 hours . For Europe 1 and 2 deliveries are expected within 72 hours. No deliveries will be made on weekends nor holidays or days off. All orders received from Thursdays 15:00h will be issued the next Monday. That will avoid the boxes being stored on transport agencies’ storage areas at no controlled temperature during the weekend, which can damage the quality of the product. Orders paid with credit card or debit card are processed immediately. Orders paid by bank transfer will be processed once the payment is confirmed, within maximum 3 business days. For any queries do not hesitate to contact us via e-mail.
We protect your package
At Chocolates Torras we want to ensure the highest quality of our product, so we will additionally protect your package at no cost according to the weather conditions considered.
Delivery Incident
Given any problem with the delivery, the courier will leave a receipt indicating the procedure to be followed. The maximum order allowed from the web is 20 kg.